Testimonials

I have had the privilege of assisting (Ret) Chief Jerry Austin for a couple of years with the Fire Fighter Workshop Program sponsored by Operation Reach Back. During my tenure our purpose was to equip, stimulate, and provide scenarios that would prepare entry level Fire Fighter Candidates with tools needed to gain careers in the Fire Service. The interactive program has provided current techniques in interviewing, character building and leadership qualities that will lead to a successful career. The most rewarding take away from the sessions for me is being able to answer the personal related questions from the candidates that proves to them, they have what it takes to be a Fire Fighter!!

— Chris Jackson, Retired Assistant Fire Chief of Los Angeles County Fire Department

“I can't say enough good things about my experience with Chiefs Jerry Austin and Chris Jackson at Operation Reachback. Their interview prep was invaluable. Their experience and knowledge of the job is so extensive and above all, they have the heart for giving back. It shined through in every session. They came prepared with handouts to give us, personality tests, and well thought out game plans that covered everything we needed to do well in our interviews. I particularly benefited from the mock interview sessions. What I also appreciated was the respect and care that they showed us which makes me want to emulate the same thing and give back when I'm in a position to do so. ”

— Denver Dowridge, Previous Firefighting Academy Participant

“Chief Jerry Austin along with Captain Matthews (And others) put on an amazing program that not only made me think about becoming a firefighter but helped me make the decision to join and complete my basic firefighter 1 at COD PSA CLASS 7. This workshop went over anything and everything from what a firefighter is required to do in said position, oral interview mock ups, and helping you truly find out what your personal core values are.

Without these workshops I would have been entering the academy not knowing what to except as well as approaching the oral panel not knowing how to dissect and create an honest answer. Overall, these workshops I believe will not only encourage future firefighters to pursue the career but will enable them to gain a career in the department because of how much it prepares them for it. Many thanks to Chief Jerry Austin and Captain Matthews for these workshops. I wouldn’t be where I am without them.”

— Trevor Brown, Previous Firefighting Academy Participant

“Chief Austin’s workshops have been very helpful in my journey to becoming a firefighter. They go over everything you need to know, from joining an academy all they way to getting hired. Not only does Chief Austin bring his knowledge and passion to every meeting, but he also invites other career firefighters to these workshops to share their knowledge and experiences in this career. With the help of Chief Austin I have gotten to where I am today and I am thankful and glad for all the help and support he has shown me over the years.”

— Travis Brown, Previous Firefighting Academy Participant